I would like to say that I LOVE THE HSL chat option!! Last night, I spent several hours trying to find an article but was unsuccessful. This morning, I contacted the HSL librarian, Lisa, through HSLchat via Yahoo messenger to rescue me! She attempted to assist me with my search and consequently had to forward my request to the e-resource librarian and I should expect a response shortly. I really appreciated the assistance Lisa gave me today!! It is such a relief to know this service is available to help us out! The IM service is the BEST!!!!
M. Amamoo, Student, UNC School of Public Health