I just used the online Ask A Librarian to chat. The librarian helped me step by step to export references from Refworks to email to a student who is working on a research project with me. In just a few minutes, we had the entire database downloaded and ready to email. I use the library services frequently, and I am always extremely impressed with the prompt, professional, courteous expertise of all involved. Thanks for all that you are doing!

– Faculty member, School of Medicine