Librarians at the HSL have helped me find relevant literature when I felt at a dead-end, and they showed me how to better navigate my dissertation references using RefWorks. Their assistance has been prompt and their instructions very clear. They asked questions and listened to make sure they were truly understanding my needs. These qualities are key for me as an ESL student but also as an older student who does not always feel comfortable with technology. I would like to especially recognize Mellanye Lackey and Lisa Philpotts as well as the staff at the front desk. Thank you! Gracias!

Student, UNC School of Public Health