Dear Ms. McGraw,
Thank you for your help with my quest for information regarding how I can establish contact with the HSL databases (especially Science Direct and Academic Search Premier).
Members of your excellent staff, especially D…?*, a very pleasant, “can-do”-type person, put me in touch with a lady named Theresa in the OIS office who re-activated my onyen and helped me get a password that functions well (I can remember it, and it works). Continue reading